This is finally happening!
You are coming to South America!
Get ready for your adventure!
Stages of the journey
Everything you need for your trip, right when you need it.
Use the buttons below to explore each stage of your journey and find the essential information, travel tips, and recommendations for every step.
Explore Your Journey by Destination
Prefer to explore by destination? Browse each stop of your journey to access accommodation details, transfers, local recommendations, meeting points, important contacts, and everything you need for every location.
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Frequently Asked Questions
After the final payment is in-house an processed, we will send your final travel documents. These will include all the information you will need during the trip: pick-up times, the name of each supplier at the destination, and contact numbers.
Each airline has its policy regarding check and onboard luggage. Below you will find general information about the Airlines that we usually book for our clients.
Aerolineas Argentinas allows one piece up to 15 kg for checked bags, per person, and 8 kg for hand luggage plus a personal item, on board. Any extra kg will be considered excess and will be charged at the time of check-in, with a limit of 23 kg per piece.
LATAM allows one piece up to 23 kg for checked bags, per person, and 10 kg for hand luggage plus a personal item, on board. The Excess Baggage will be charged at the time of check-in.
Remember that your allowance may vary according to the airfare purchased:
**Check with your travel advisor the luggage allowance for your flights.
For any questions during your trip, please contact us at customerservice@sayhueque.com.
For urgent assistance, our emergency number is:
+54 9 11 5720 9905 (also available via WhatsApp, 24/7).
Tipping is a personal choice and should be based on the quality of service provided. These are the estimated tips per person according to the provided service:
- Full-day tour: 30-40 USD (Split between driver and guide)
- Half Day Tour: 15 -20 USD (Split between driver and guide)
- Hotel porters/drivers: 1-2 USD
- Housekeeping: 1-2 USD (per night)
- Transfers: 2-5 USD
- Restaurant: 10% of the bill
Note that tips are only payable in cash either in USD or local currency
We strongly recommend that you purchase insurance. Travel insurance helps protect against unforeseen emergencies which can occur at any time. That is why we have partnered with Faye Travel Insurance, underwritten by the United States Fire Insurance Company. The Faye plans offer:
- Trip cancellation: In the event you need to cancel due to covered reasons, including if you get sick, contract COVID-19 or a travel provider goes bankrupt, etc... You can file a claim to recoup your prepaid non-refundable trip costs.
- Trip Interruption: When you must unexpectedly cut your trip short or extend it for covered reasons.
- Travel Delay: When you are stranded in transit due to reasons outside your control such as flight delay, illness, or theft of passport.
- Emergency Medical: If you experience sudden illness or injury while traveling and require treatment or hospitalization.
- Emergency Medical Evacuation: Provides coverage for transportation in the case of illness or injury that is acute.
- Baggage Delay or Loss: Provides reimbursement for lost, stolen, or damaged belongings including luggage, clothing, and personal items.
Click Here to run a quote and to learn more about what the Faye Plans offer. Be sure to add the Faye App to your smartphone after purchase so that you can take advantage of the additional services.